FAQ's

Below you may find a list of answers to the most frequently asked questions. For additional support, please feel free to contact us at info@JessicaSantander.com

 

Shipping:

All orders will be shipped within 5-7 business days of purchase. Our shipping fee is $5 flat rate for standard shipping for orders under $75. Orders of $75+ qualify for free shipping. If you prefer priority shipping, orders will be shipped within 4-5 business days of purchase and are charged a $10 fee. You will receive a shipping confirmation email once your order has been shipped. 

To ship to multiple locations, we kindly ask of you to make separate transactions for each order.

Our jewelry is shipped with our eco-friendly brand tissue paper and a personal thank you note from our founder.

Product Care:

All our items ask for some TLC. To ensure that your piece(s) maintains its beauty and best quality, we recommend to keep your jewelry away from chemicals, lotions, and pools. Our fine jewelry pieces made with 14kt gold-filled materials is safe to get wet and wear while exercising.

Safely store your jewelry in our brand pouch, placed in your jewelry box. 

Product Information:

Each bracelet is offered in standard small and medium sizes. Our small bracelet fits a wrist up to 6.5 inches. Our medium bracelet fits a wrist up to 7 inches. If you prefer a smaller or larger bracelet size, please add your wrist size in inches in the notes section when checking out. 

 

Our story

Jessica Santander jewelry brand meet our founder

It's more than just jewelry.

One small step can lead to great results and the idea that the sky is just the begining brings forth a novel sense of joy. You love to live life abundantly, but you've experienced hardships and rejections that have held you back from discovering what more you can do with your life.

 

I know that feeling, I've been in your shoes, not just once, not just twice, but several times. My name is Jessica, Founder and Designer of lifestyle jewelry brand, Jessica Santander.

I understand what it's like to hit rock bottom and fear that there's no more opportunities to start again or to even move forward, and this is why I started my jewelry brand. I wanted to re-connect with my life-long passion for the beauty of fashion with a positive impact. Growing up, I've held utmost fascination with colors of life, my cultural roots from Brazil and Colombia, and innate wander of fearless women who are challenging the status quo.

One can say that my journey as a jewelry designer started ever since I was a little girl. From ensuring I had the complete Jasmine costume for Halloween (especially the accessories) to putting together my own #outfitoftheday with my mother's closet , my heart has always been enlightened by the power jewelry has to express our story and chapter in the making. I found our company with a passion to bring forth this new sense of inspiration for all women to re-imagine our daily joy as our very own vibrant luxury to claim.

With our jewelry , you'll feel a renewed sense of optimism, and even more important, with vibrant joy celebrating your journey!